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Nonika Sabharwal
Presented By:
Rajesh Grover
Nonika Singh
Ishita Sood
Aayushi Sharma
Puneet Garg
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Some of the best examples of
Green Brand
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What is Green Marketing?
 Term “Go Green” is an Indicator of Purity.
 Advertising without any adverse impact on the
society.
 Production, Consumption and Disposal of ecofriendly
products.
 Concerns with protection of Ecological Environment
and participates in green improvement.
 Product Modification, changes to the production
process, sustainable packaging as well as modifying
advertising.
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Introduction to Green Marketing
Modern marketing has created a lot of problems. For example:
Growth in marketing activities resulted into rapid economic
growth, mass production with the use of advanced
technology, comfortable and luxurious life, style, severe
competition, use of unhealthy marketing tactics and
techniques to attract customers, exaggeration in advertising,
liberalization and globalization, creation of multinational
companies, retailing and distribution by giant MNCs, etc. and
so on.
Green marketing encourages the production of pure products
by pure technology, conservation of energy, preservation of
environment, minimum use of natural resources and more use
of natural food instead of processed food. Those all efforts
made by people, social organisations, firms and government
are said to be as green marketing efforts for the sake of
healthy environment.
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Eco-Friendly Rickshaws and
Solar Power Energy
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Green Products
 These are the products that are manufactured through green
technology and cause no environmental hazards.
 For green products, it is necessary that there should be
conservation of natural resources and sustainable
development.
 Products that can go through 3R’s (i.e. Reduce, Reuse,
Recycle).
 Products under approved chemicals and with less toxic effect
on the environment.
 Products that do not harm and pollute the environment.
 Environmentally preferable to other products. For example:
Eco-friendly packaging
 Products that can be tested on animals as well.
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NEED FOR GREEN
MARKETING
The concept of green marketing has emerged
as a viable solution to address environmental
issues and market the products of the
company at the same time. The question of
why green marketing has increased in
importance is quite simple and relies on the
basis of definition of Economics, i.e.
Economics is the study of how people use their
limited wants. Thus, mankind has limited
resources on the earth, with which she/he
must attempt to provide for the worlds
unlimited wants.
Contd…
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NEED FOR GREEN
MARKETING
The factors that impel organisations worldwide
to go green are:
 Social Responsibility
 Governmental Pressure
 Competitive Pressure
 Cost or Profit Issues
 Opportunity
 Cost Reduction
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SOCIAL RESPONSIBILITY
Many companies have started realizing that
they must behave in an environment friendly
fashion. They believe both in achieving
environmental objectives as well as profit
related objectives respecting the principle of
Extended Producer Responsibility (EPR).
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GOVERNMENTAL
PRESSURE
Various regulations are framed by the
government to protect consumers and the
society at large. The Indian government too
has developed a framework of legislations to
reduce the production of harmful goods and
by-products. These reduce the industry's
production and consumer‘s consumption of
harmful goods, including those detrimental to
the environment; for example, the ban of
plastic bags, prohibition of smoking in public
areas, etc.
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COMPITITIVE PRESSURE
Another major force in the environmental
marketing area has been firms' desire to
maintain their competitive position. In many
cases firms observe competitors promoting
their environmental behaviours and attempt to
emulate this behaviour. In some instances this
competitive pressure has caused an entire
industry to modify and thus reduce its
detrimental environmental behaviour.
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COST REDUCTION
Reduction of harmful waste may lead to
substantial cost savings. For Example,
polychlorinated biphenyl (PCB) contaminated
oil are becoming increasingly costly and in
some cases difficult. Therefore firms that can
reduce harmful waste may incur substantial
cost savings. In some cases, many firms have
started using a technique which develops a
symbiotic relationship whereby the waste
generated by one company is used by another
as a cost-effective raw material.
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OPPORTUNITY
Opportunity In India, around 25% of the
consumers prefer environment friendly
products, and around 28% may be considered
health conscious. Therefore, green marketers
have diversified to fairly sizeable segment of
consumers to cater to.
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EXAMPLES IN INDIA
 Digital Tickets by Indian Railways. :-
Recently IRCTC has allowed its customers
to carry PNR no. of their E-Tickets on their
laptop and mobiles. Customers do not need
to carry the printed version of their ticket
anymore.
 No Polythene carry bags for free:- Forest
& Environmental Ministry of India has
ordered to retail outlets like Big Bazar, More,
Central, D-Mart etc. that they could provide
polythene carry bags to customers only if
customers are ready for pay for it.
Contd…
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EXAMPLES IN INDIA
 Green IT Project: State Bank of India. By using eco and power
friendly equipment in its 10,000 new ATMs, the banking giant
has not only saved power costs and earned carbon credits, but
also set the right example for others to follow. SBI is also
entered into green service known as “Green Channel Counter”.
SBI is providing many services like; paper less banking, no
deposit slip, no withdrawal form, no checks, no money
transactions form all these transaction are done through SBI
shopping & ATM cards. State Bank of India turns to wind energy
to reduce emissions. The wind project is the first step in the
State Bank of India's green banking program dedicated to the
reduction of its carbon footprint and promotion of energy
efficient processes, especially among the bank's clients.
Contd…
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EXAMPLES IN INDIA
 Lead Free Paints from Kansai Nerolac:-
Kansai Nerolac has worked on removing
hazardous heavy metals from their paints.
The hazardous heavy metals like lead,
mercury, chromium, arsenic and antimony
can have adverse effects on humans. Lead
in paints especially poses danger to human
health where it can cause damage to Central
Nervous System, kidney and reproductive
system. Children are more prone to lead
poisoning leading to lower intelligence levels
and memory loss.
Contd…
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EXAMPLES IN INDIA
 Wipro's Green Machines:-Wipro Infotech
was India's first company to launch
environment friendly computer peripherals.
For the Indian market, Wipro has launched a
new range of desktops and laptops called
Wipro Greenware. These products are
RoHS (Restriction of Hazardous
Substances) compliant thus reducing e-
waste in the environment.
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Reconceptualizing the marketing
environment
 Existing model of marketing dismiss the
ecological contexts in which economic
activity occurs.
 The response to increased environmental
concern has been to try to accommodate it
within existing models of the environment(of
the PEST type) by discussing it as political
pressure, an influence on the economics of
business, a social trend or a technological
challenge.
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Global Physical Environment
 The reality is that the physical environment is the foundation
on which societies and economies are based.
 At the simplest level, the environment affects businesses
because it represents the physical space within which they
and their customers exist, and it provides the resources upon
which they depend.
 All of the major industries in the world face important
environmentally related issues and challenges, each of which
creates marketing opportunities and threats for different
businesses. For example:
(i) For the car and oil companies, concerns about
carbon dioxide emissions and global warming constitute a major
threat. For companies working in alternative fuels and energy
efficiency devices it represents a major opportunity.
(ii) For agriculture, forestry and fishing, the threat
that unsustainable production poses in terms of loss of
biodiversity, deforestation and soil erosion are crucial issues for
the future.
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Global socio-economic
system
 Recent decades have also seen a more global
social perspective emergence reflected in
global companies, markets, technologies and
sociocultural trends.
 The response to the green challenge has also
become more global through increasing
international environmental legislation and
intergovernmental conferences. For example:
(i) The Montreal Protocol to reduce
CFC use, or the worldwide ban on commercial
whaling.
(ii) 1997 Kyoto protocol on climate
change.
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Society
Within societies, concern about the
environmental and social impacts of business
is generally increasing and is being reflected in
a number of ways, including:
 Changing values and attitudes.
 Pressure group activity.
 Media interest.
 Political and legal interest.
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The economy
 Environmental protection and economic growth are
interlinked in many complex ways, and that long-term
economic growth will be dependent on better
environmental protection.
 Many business opportunities are now emerging for
technologies, goods and services which address
environmental problems, or at least make less of a
contribution towards them.
 Key areas where environmental concern is
influencing economic issues include:
(i) Production economics.
(ii) Investor pressure.
(iii) Green taxes.
(iv) Access to capital.
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Industry structure
 The green challenge is one of many forces
encouraging a more relationship-based view of
industry structures, particularly through an
emphasis on recycling and supply loops.
 These feature relationships in which the
customer returns products or packaging to the
manufacturer, and in the process become
another form of supplier.
 The changes that greening is bringing to
industry structures includes:
(i) The threat of substitutes.
(ii) Supplier relationships.
(iii) Market entry barriers.
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Competitors
 Global competition and continuous
improvement philosophies have narrowed
the differences between products to the
extent that ‘softer’ issues such as perceived
environmental impact can act as a ‘tie-
breaker’ for the consumer trying to choose
brands.
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Customers
 Recent UK research by the Co-operative
Bank suggested that around one in three
Britons make some purchases on the basis
of ethics and environment, and that at least
5 per cent consistently search for ethical
labeling, recycle, participate in boycotts and
discuss green issues in relation to the
brands they buy.
 The identity, characteristics and sincerity of
these ‘green consumers’ has been the
dominant theme in discussions about green
marketing.
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Firms
 As external concern about the socio-
environmental impacts grows, so companies
large and small are having to respond
through changes to a range of organizational
dimensions.
 Environmental management appointments,
the introduction of green auditing and
reporting systems, and changes to company
policies and facilities to reduce waste and
pollution are common responses.
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Products
 Environmental concern is creating demands for new
products (such as pollution control equipment), and is
causing existing products to be reconsidered and in many
cases redesigned, reformulated or produced differently.
 In the USA, the proportion of green products among new
product introductions rose from 1.1 per cent in 1986 to a
high of 13.4 per cent in 1991 (Ottman, 1994).
 By 1997, green products accounted for 9.5 percent of all
new US product introductions, with the highest proportion
in the ‘household products’ category, accounting for 29.5
percent of product introductions (Fuller, 1999).
 Environmental concern can also lead to the repositioning
of products. In response to concern about exposure to
ultraviolet radiation and the risk of skin cancer, sun tan
lotions have changed from an emphasis on sun exposure
and beauty to an emphasis on skin protection.
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SUSTAINABLE MARKETING
MIX
 Sustainability Marketing, unlike traditional marketing needs to
adhere well to sustainability principles throughout the marketing
mix .
 This helps to
1. strengthen the Brand Identity
2. Provide Credibility
3. Ensure Honest, truthful communication and radical
transparency with stakeholders
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PRODUCT
 AIM: Reduce the carbon footprint
 Source Of Material – natural and organic
materials sourced through (legal) local and
through fair trade suppliers.
 Manufacturing process- Lean Manufacturing
 Embrace sustainability principles at its core
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PRICE
 Pricing has always been an issue for
sustainable products, as they tend to be
costlier due to higher cost of production.
This creates a “green pricing gap” between
green products and conventional products
 Marketers need to reduce this price barrier
by either reducing cost of production or
through marketing efforts to raise the
perceived value to command a premium.
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PLACE
 A place related sustainable marketing area
of increased interest is buying locally.
 Consumers are increasingly concerned
about the environment and carbon
emissions from transporting goods over long
distance.
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PROMOTION
 Even promotion can be done in a
sustainable manner
 Nike recently made a big splash with its
marketing focused on creating a better world
through sports. The efforts included a first
100% recycled television advertisement.
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ECO LABELS
 It is a voluntary method of environmental
performance certification and labeling that is
practiced around the world.
 An Eco label identifies products or services
environmentally preferable overall, within a
specific product or service category .
 They are affixed to products that pass the
criterion set by government, association or
standard certificate body.
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MAIN FEATURES
 Eco labels are affixed to products that a re verified unlike green
symbols
 Eco Labels may focus on certain environmental aspects of the
product example energy consumption, water use, etc
 Eco Labels are usually funded and backed by the national
government, but administered by an independent body
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GREEN MARKETING
MYOPIA
 Green Marketing must satisfy two objectives
: improved environmental quality and
customer satisfaction.
 Misjudging either or overemphasizing the
former at the expense of the latter can be
termed as “green marketing myopia”
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 Many Green Products fail as the manufacturer focus too
much on “greeness” over the broader expectations of the
consumers or other market players.
 Green Marketing Myopia can also occur when green products
can fail to provide credible, substantive environmental
benefits.
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Strategies to avoid Green
Marketing Myopia
 Consumer Value Positioning
 Calibration of Consumer Knowledge
 Credibility of Product Claims
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Role of IT in Green Marketing
 Usage of Green Data: This data is defined as the data in which
mechanical, lighting, electrical and computer systems are
designed for maximum energy efficiency with minimum
environmental impact.
 Promotion of Green technology and Delivering Environmentally
sound solutions.
 Reduction in power consumption of the data center that do not
harm and pollute the environment.
 Using low-emission building materials, carpets, paints and other
biodegradable products.
 Using other alternative energy source techniques manufactured
through green technology.
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Impacts of Green Marketing
 People are insisted more on pure products- edible items,
fruits and vegetables based on organic farming.
 Reducing the use of plastics and other plastic based
products.
 Increased consumption of herbal products instead of
processed products.
 Recommendation of jute, cloth and paper bags instead of
plastic carrying bags.
 Increased use of herbal medicines, natural therapy and yoga
for a healthy living.
 Strict provisions to protect forests, rivers and other natural
resources from being depleted, avoid deforestation, flora
and fauna.
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Impacts of Green Marketing
 Imposing strict norms on pollution control. For example:
Odd/Even traffic rule
 Restriction of duplication and adulteration.
 Establishment of several national and international
agencies and firms to monitor efforts in relation to
pollution control and in the production of eco-friendly
products.
We need to just “Think Green” but to “Go green” in our
thoughts, behavior and then only our green actions will take
place.
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BENEFITS OF GREEN
MARKETING
Companies that develop new and improved
products and services with the environment
inputs in mind give themselves access to new
markets, increase their profit sustainability and
enjoy a competitive advantage over the
companies which are not concerned for the
environment.
Contd…
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BENEFITS OF GREEN
MARKETING
 It ensures sustained long – term growth along
with profitability.
 It saves money in the long run, though initially
the cost is more.
 It helps companies market their products and
services keeping the environment aspect in
mind. It helps in accessing the new markets
and enjoying competitive advantage.
 Most of the employees also feel proud and
responsible to be working for an
environmentally responsible company.
Contd…
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BENEFITS OF GREEN
MARKETING
 Not everyone is aware of the importance of
protecting the environment, by making your
green marketing campaign can educate your
customers to become better at preserving
nature.
 Well co-ordinated use of all green marketing
strategies will result in better physical
environment in terms of reduced air and
water pollution, waste energy depletion,
global warming, deforestation, depletion of
natural resources, and rate of landfills.
Contd…
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BENEFITS OF GREEN
MARKETING
 Green based products are higher in quality
in terms of energy saving, performance,
convenience, safety, etc. which makes a
product better.
 Brand loyalty is near all time low. In fact the
percentage of Americans who feel that some
brands are worth paying more for is
declining. According to a poll conducted by
the Porter Novelli consumers viewed
company’s record on the environment as an
important determinant of their purchase
decision
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Problems in Green
Marketing
 People not willing to pay extra: The biggest challenge and obstacle
faced in India is that not many people are willing to spend an additional
amount to buy green products. Indian consumers are price sensitive. They
are not willing to spend more for products that are good for the
environment. A segment of consumers sees no personal gain in buying
eco-friendly products and hence are not willing to shell out extra amounts
for something which is not for their immediate personal benefit.
 Selling same old product in the name of green product: Another factor
for less growth of green products is that many consumers in India believe
that there are no products such as “green products” rather these are
merely selling tactics adopted by the companies to augment their sales
and revenue.
The past experiences of the consumers in India have been rough in
respect of green products, for the reason that the producers and
manufacturers made use of the growing awareness of the concept of
green marketing in selling their same old product with same
ingredients/features etc. by merely employing new strategies of promoting
by naming it a “green product”.
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Continued….
Green washing: It is the term used when
producers, manufacturers or marketers make
false environment friendly claims for their
product and deliberately mislead their
consumers by incorrectly endorsing and
promoting its environmental benefits.
This again makes consumer averse of buying
green products as they are not able to
differentiate between the real and the fake
claims made by the producers in respects of the
products marketed as environment friendly.
Lack of proper knowledge: Although many
consumers are getting aware about the merits
of using green products, but it is still a new
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Establishing the Environment Saving
Policies: Though the government has
formulated several policies and laws in order
to give consumers the opportunity to make
better decisions or to motivate them to be
more environmentally responsible, but here
is always a difficulty in establishing policy that
would cover all environmental issues.
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Suggested Solutions
Implement strategies: It is not enough to talk green.
Companies must be green or at least be perceived as
making a concerted effort in the right direction. Strategies
in the arsenals of companies who do right by their
consumers and the environment include:
 Benchmarking- Establish a benchmark to measure the
progress of company in terms of eco aspects. Self
certify the company’s progress and the efforts made
by company.
 External Audit- Conduct a thorough environmental
audit to access current performance. To build
credibility, have your audit certified by an independent
third party and voluntarily report results to the
environmental protection agency and to the public via
corporate Environmental Progress Report.
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Employee Awareness Program: It is only when employees are aware of the
issues and given the authority to make changes that greener products will be
developed and environmentally sound corporate practices be put into place.
 Conduct innovative & thought provoking educational programs to
heighten awareness for the issues & empower employees to act
positively on ecological issues.
 Invite outside speakers to talk about trends in population, technology,
economy and the environment.
 Constantly refine the product: Consumers intuitively understand that no
product is truly “green”. What they want from companies is reasonable
progress. So, companies should constantly integrate, learn & refine products
and processes. For this develop a plan, set measurable goals and work
towards them.
Effective communication: Effectively communicate with the consumers.
Always look for feedback from customers as well a from environmental
organizations. Be publically accountable; regularly issue reports on
environmental performance, advertise them and use them as a tool to
improve public relations. Clearly state the benefits and tell the consumers
what are the cost savings and how the product is eco friendly.
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Golden Rules of Green Marketing
 Know your Customer: The company should know the needs of
the consumer and awareness of the consumer about the issues
that your product attempts to address.
For example: Whirlpool learned the hard way that consumers
wouldn’t pay a premium price for a CFC free refrigerator because
consumers didn’t know about CFCs at that time.
 Empower Consumers: Make sure that consumers must feel,
either by themselves or in concert with all the other users of the
product, so that they can make a difference. This is called
“empowerment” and due to this main reason, consumers will buy
greener products.
 Be Transparent: Consumers must believe in the legitimacy of the
product and the specific claims made in regard.
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 Reassure the Buyer: Consumers must be made to
believe that the product performs the job, it is supposed
to do. Companies should not forego product quality in
the name of the environment.
 Recognize changed customer expectations: It is not
enough to just make the green products. Companies
must fulfill the consumers expectations that changes
with time, like some people want products that are
pocket friendly and also helps to reduce the
environmental impact in their own lives too.
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Green Strategy Formulation
To adopt green marketing, the company must formulate strategy, commonly
known as Green Strategy. This may be SWOT Analysis or Environmental
Audit.
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STRENGTHS
 Marketers get access to new markets and gain an advantage
over competitors that are not focusing on “Greenness”.
 Marketers can charge a premium on products that are seen
as more eco-responsible.
 Organizations that adopt Green Marketing are perceived to
be more socially responsible.
 Green Marketing builds Brand Equity and wins Brands
Loyalty among customers.
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WEAKNESS
 Most customers choose to satisfy their personal needs
before caring for the environment.
 Overemphasizing greenness rather than customer needs
can prove devasting for a product.
 Many customers keep away from products labelled “Green”
because they see such labelling as a marketing gimmick and
they may lose trust in the organization that suddenly claims
to be Green.
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OPPORTUNITIES
 Marketing to segment which are becoming more
environmentally aware and concerned. These consumers are
demanding products that conform to these new attitudes.
 Organizations perceive Green Marketing have a competitive
advantage, relative to the competitors who do not address to
environmental issues.
Example: Offering an Environmental friendly product and saving
resources, and relating them to internal strengths.
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THREATS
 Uncertainty as to the environmental impact of present
activities, including that is perceived to be less
environmentally harmful.
 Uncertainty as to which green marketing activities are
acceptable from a government perspective.
 The possibility of a backlash from consumers or government
based on existing green marketing claims.
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Case Study (Starbucks)
Today many companies have switched to choose
green marketing campaign to promote they
products, but not all companies are quite serious in
the campaign, the seriousness of doing green
marketing campaign can be judged from the
campaign conducted continuously and sustainably.
In this case, Starbucks is quite serious in
implementing green marketing campaign, not just
trying to lure consumers alone but he really did to
save the planet.
Starbucks adopted many strategies that are quite
unique and very beneficial to the preservation of the
environment, not only interesting in terms of the
product but also in terms of action to prove its
seriousness in conducting the campaign.
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1. Do modification in products
 The first thing done by Starbucks is doing modification in the
product, taking into account a lot of cup waste that he will
produce when the consumer has come out of his shop.
Starbucks start to think to create a packaging that can be
recycled easily. As said by Starbucks: “It’s our commitment to
purchase only the highest quality, ethically sourced and
responsibly grown coffee. To reduce our own environmental
footprint and fight climate change. And to give back to the
neighborhoods and communities we’re a part of”.
 This you can see in the picture below, you can see the start of
a change in a Starbucks-owned packaging paper cup which
started from 1971 to 2009 where packaging is Starbucks give
to consumers is always an improvement to be more eco
friendly.
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•In 1971, first starbucks opened in Seattlee’s pike place market.
•In 1984, Starbucks started the paper cups for beverages.
•In 1997, starbucks developed the recycled-content cup sleeve
as a way to protect customers from hot beverages and avoid the
waste of “double cupping.”
•In 2006, they launched the industry’s first hot beverage paper
cup with 10% post-consumer recycled fibre.
•In 2008, they rolled out a new plastic cup that has less of an
environmental impact than our original plastic cups.
•In 2009, they hosted a Cup Summit in Seattle, bringing together
all facets of our paper and plastic cup value chain to find
agreement on criteria for a comprehensive recyclable cup
solution.
2. Get opportunity in the earth day
Earth day is an important day as a tangible manifestation of environmental
conservation; Starbucks certainly not miss to participate in activities that are
routinely performed in commemoration of earth day. Each year a different
theme Starbucks to commemorate the day. Few of them are:
A) 2011
On April 22, Starbucks invited everyone to bring in a reusable mug or tumbler
and get a free brewed coffee or tea. The customer choice of brew, hot or iced.
This is happening at participating stores in the United States and Canada.
Starbucks recognize the impact one can make through careful, conscious
choices. So he want to encourage and reward those of customer who use
tumblers or travel mugs in their daily routines. The customer will helping to
reduce the environmental impact!. This campaign mean anytime customer
bring in their own tumbler or travel mug to a participating Starbucks, they will
get 10 cents off drink every day.
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B) 2012
Starbucks Earth Day promotional campaign includes its green
project, The Big Picture, where thousands of New Yorkers trade in
their paper cups for reusable mugs. Each coffee cup placed on the
sidewalk leads to the formation of a design. In the end, the large
cup display forms an aerial mural of a sequoia tree.
To launch the campaign, Starbucks provided free coffee to
customers who brought in their own reusable mugs.
The campaign’s catch phrase “One person switching can save
trees. Together we can save forests” shows how individual actions
can lead to collaborative efforts to help the environment.
C) 2013
“Bring 10 used paper cups to get a coffee tumbler”. This is the
slogan for an environment protection campaign Starbucks Coffee
Korea will host to mark Earth Day, which falls on April 22.
The company has stockpiled 1,000 tumblers for the event that will
kick off at 11:30 a.m. at Seoul Plaza. During the event, it will also
distribute 3,000 flower pots and compost made from coffee
grounds.
UNIVERSITY BUSINESS SCHOOL
65
3. Utilize Facebook for campaign
 Facebook is a social media that are complete enough to provide
the necessary facilities to its users, it is not surprising that
Starbucks chose to do green marketing campaign in Facebook,
Starbucks actually not only choose Facebook account but there is
also use a Twitter, Google Plus and Instagram. But most the
activities can display that have been carried out by Starbucks is
Facebook.
 we see the example images in the next slide that are taken from
Facebook page belongs to Starbucks. There you can see some
campaign events with the green theme has been done by
Starbucks starting from the year 2010 until now. Starbucks never
ceases to perform the update through his official account on
Facebook, it is not surprising that many consumers are getting
information about the event to be held by the Starbucks via this
medium so that each event is carried with the green theme of this
campaign can be fairly successful.
UNIVERSITY BUSINESS SCHOOL
66
UNIVERSITY BUSINESS SCHOOL
67
UNIVERSITY BUSINESS SCHOOL
68
Conclusion
 Green marketing campaign is a new way of doing marketing;
of course it is not easy to do this kind of campaign, need
totality and continuities to do that, so you will be taken
seriously by your customers. With totality businesses you
can save the earth through your products and could even
propitiate for consumers who want to save the earth. Eco-
friendly campaign can give you more profit-fold as in my
previous article that discussed the benefits of doing green
marketing campaign.
 As has been done by Starbucks can give you an example of
the seriousness of doing green marketing campaign will give
you get many benefit of it.
UNIVERSITY BUSINESS SCHOOL
69
REFERENCES
 http://www.yourarticlelibrary.com/marketing/green-
marketing-evolution-reasons-advantages-and-
challenges/32326
 http://www.referenceforbusiness.com/encyclopedia/Gov-
Inc/Green-Marketing.html
 Polonsky, Michael Jay (1994), “ An Introduction to Green
Marketing”, Electronic Green Journal, 1(2), Article 3.
 Peattie, K. & Charter, M (2003), Green Marketing, The
Marketing Book, pp 726-755
 Baker, Michael; The Marketing Book, Fifth edition, Elsevier,
2002.
UNIVERSITY BUSINESS SCHOOL
70

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Green marketing

  • 1. r Nonika Sabharwal Presented By: Rajesh Grover Nonika Singh Ishita Sood Aayushi Sharma Puneet Garg
  • 3. Some of the best examples of Green Brand UNIVERSITY BUSINESS SCHOOL 3
  • 4. What is Green Marketing?  Term “Go Green” is an Indicator of Purity.  Advertising without any adverse impact on the society.  Production, Consumption and Disposal of ecofriendly products.  Concerns with protection of Ecological Environment and participates in green improvement.  Product Modification, changes to the production process, sustainable packaging as well as modifying advertising. UNIVERSITY BUSINESS SCHOOL 4
  • 5. Introduction to Green Marketing Modern marketing has created a lot of problems. For example: Growth in marketing activities resulted into rapid economic growth, mass production with the use of advanced technology, comfortable and luxurious life, style, severe competition, use of unhealthy marketing tactics and techniques to attract customers, exaggeration in advertising, liberalization and globalization, creation of multinational companies, retailing and distribution by giant MNCs, etc. and so on. Green marketing encourages the production of pure products by pure technology, conservation of energy, preservation of environment, minimum use of natural resources and more use of natural food instead of processed food. Those all efforts made by people, social organisations, firms and government are said to be as green marketing efforts for the sake of healthy environment. UNIVERSITY BUSINESS SCHOOL 5
  • 7. Eco-Friendly Rickshaws and Solar Power Energy UNIVERSITY BUSINESS SCHOOL 7
  • 8. Green Products  These are the products that are manufactured through green technology and cause no environmental hazards.  For green products, it is necessary that there should be conservation of natural resources and sustainable development.  Products that can go through 3R’s (i.e. Reduce, Reuse, Recycle).  Products under approved chemicals and with less toxic effect on the environment.  Products that do not harm and pollute the environment.  Environmentally preferable to other products. For example: Eco-friendly packaging  Products that can be tested on animals as well. UNIVERSITY BUSINESS SCHOOL 8
  • 9. NEED FOR GREEN MARKETING The concept of green marketing has emerged as a viable solution to address environmental issues and market the products of the company at the same time. The question of why green marketing has increased in importance is quite simple and relies on the basis of definition of Economics, i.e. Economics is the study of how people use their limited wants. Thus, mankind has limited resources on the earth, with which she/he must attempt to provide for the worlds unlimited wants. Contd… UNIVERSITY BUSINESS SCHOOL 9
  • 10. NEED FOR GREEN MARKETING The factors that impel organisations worldwide to go green are:  Social Responsibility  Governmental Pressure  Competitive Pressure  Cost or Profit Issues  Opportunity  Cost Reduction UNIVERSITY BUSINESS SCHOOL 10
  • 11. SOCIAL RESPONSIBILITY Many companies have started realizing that they must behave in an environment friendly fashion. They believe both in achieving environmental objectives as well as profit related objectives respecting the principle of Extended Producer Responsibility (EPR). UNIVERSITY BUSINESS SCHOOL 11
  • 12. GOVERNMENTAL PRESSURE Various regulations are framed by the government to protect consumers and the society at large. The Indian government too has developed a framework of legislations to reduce the production of harmful goods and by-products. These reduce the industry's production and consumer‘s consumption of harmful goods, including those detrimental to the environment; for example, the ban of plastic bags, prohibition of smoking in public areas, etc. UNIVERSITY BUSINESS SCHOOL 12
  • 13. COMPITITIVE PRESSURE Another major force in the environmental marketing area has been firms' desire to maintain their competitive position. In many cases firms observe competitors promoting their environmental behaviours and attempt to emulate this behaviour. In some instances this competitive pressure has caused an entire industry to modify and thus reduce its detrimental environmental behaviour. UNIVERSITY BUSINESS SCHOOL 13
  • 14. COST REDUCTION Reduction of harmful waste may lead to substantial cost savings. For Example, polychlorinated biphenyl (PCB) contaminated oil are becoming increasingly costly and in some cases difficult. Therefore firms that can reduce harmful waste may incur substantial cost savings. In some cases, many firms have started using a technique which develops a symbiotic relationship whereby the waste generated by one company is used by another as a cost-effective raw material. UNIVERSITY BUSINESS SCHOOL 14
  • 15. OPPORTUNITY Opportunity In India, around 25% of the consumers prefer environment friendly products, and around 28% may be considered health conscious. Therefore, green marketers have diversified to fairly sizeable segment of consumers to cater to. UNIVERSITY BUSINESS SCHOOL 15
  • 16. EXAMPLES IN INDIA  Digital Tickets by Indian Railways. :- Recently IRCTC has allowed its customers to carry PNR no. of their E-Tickets on their laptop and mobiles. Customers do not need to carry the printed version of their ticket anymore.  No Polythene carry bags for free:- Forest & Environmental Ministry of India has ordered to retail outlets like Big Bazar, More, Central, D-Mart etc. that they could provide polythene carry bags to customers only if customers are ready for pay for it. Contd… UNIVERSITY BUSINESS SCHOOL 16
  • 17. EXAMPLES IN INDIA  Green IT Project: State Bank of India. By using eco and power friendly equipment in its 10,000 new ATMs, the banking giant has not only saved power costs and earned carbon credits, but also set the right example for others to follow. SBI is also entered into green service known as “Green Channel Counter”. SBI is providing many services like; paper less banking, no deposit slip, no withdrawal form, no checks, no money transactions form all these transaction are done through SBI shopping & ATM cards. State Bank of India turns to wind energy to reduce emissions. The wind project is the first step in the State Bank of India's green banking program dedicated to the reduction of its carbon footprint and promotion of energy efficient processes, especially among the bank's clients. Contd… UNIVERSITY BUSINESS SCHOOL 17
  • 18. EXAMPLES IN INDIA  Lead Free Paints from Kansai Nerolac:- Kansai Nerolac has worked on removing hazardous heavy metals from their paints. The hazardous heavy metals like lead, mercury, chromium, arsenic and antimony can have adverse effects on humans. Lead in paints especially poses danger to human health where it can cause damage to Central Nervous System, kidney and reproductive system. Children are more prone to lead poisoning leading to lower intelligence levels and memory loss. Contd… UNIVERSITY BUSINESS SCHOOL 18
  • 19. EXAMPLES IN INDIA  Wipro's Green Machines:-Wipro Infotech was India's first company to launch environment friendly computer peripherals. For the Indian market, Wipro has launched a new range of desktops and laptops called Wipro Greenware. These products are RoHS (Restriction of Hazardous Substances) compliant thus reducing e- waste in the environment. UNIVERSITY BUSINESS SCHOOL 19
  • 20. Reconceptualizing the marketing environment  Existing model of marketing dismiss the ecological contexts in which economic activity occurs.  The response to increased environmental concern has been to try to accommodate it within existing models of the environment(of the PEST type) by discussing it as political pressure, an influence on the economics of business, a social trend or a technological challenge. UNIVERSITY BUSINESS SCHOOL 20
  • 22. Global Physical Environment  The reality is that the physical environment is the foundation on which societies and economies are based.  At the simplest level, the environment affects businesses because it represents the physical space within which they and their customers exist, and it provides the resources upon which they depend.  All of the major industries in the world face important environmentally related issues and challenges, each of which creates marketing opportunities and threats for different businesses. For example: (i) For the car and oil companies, concerns about carbon dioxide emissions and global warming constitute a major threat. For companies working in alternative fuels and energy efficiency devices it represents a major opportunity. (ii) For agriculture, forestry and fishing, the threat that unsustainable production poses in terms of loss of biodiversity, deforestation and soil erosion are crucial issues for the future. UNIVERSITY BUSINESS SCHOOL 22
  • 23. Global socio-economic system  Recent decades have also seen a more global social perspective emergence reflected in global companies, markets, technologies and sociocultural trends.  The response to the green challenge has also become more global through increasing international environmental legislation and intergovernmental conferences. For example: (i) The Montreal Protocol to reduce CFC use, or the worldwide ban on commercial whaling. (ii) 1997 Kyoto protocol on climate change. UNIVERSITY BUSINESS SCHOOL 23
  • 24. Society Within societies, concern about the environmental and social impacts of business is generally increasing and is being reflected in a number of ways, including:  Changing values and attitudes.  Pressure group activity.  Media interest.  Political and legal interest. UNIVERSITY BUSINESS SCHOOL 24
  • 25. The economy  Environmental protection and economic growth are interlinked in many complex ways, and that long-term economic growth will be dependent on better environmental protection.  Many business opportunities are now emerging for technologies, goods and services which address environmental problems, or at least make less of a contribution towards them.  Key areas where environmental concern is influencing economic issues include: (i) Production economics. (ii) Investor pressure. (iii) Green taxes. (iv) Access to capital. UNIVERSITY BUSINESS SCHOOL 25
  • 26. Industry structure  The green challenge is one of many forces encouraging a more relationship-based view of industry structures, particularly through an emphasis on recycling and supply loops.  These feature relationships in which the customer returns products or packaging to the manufacturer, and in the process become another form of supplier.  The changes that greening is bringing to industry structures includes: (i) The threat of substitutes. (ii) Supplier relationships. (iii) Market entry barriers. UNIVERSITY BUSINESS SCHOOL 26
  • 27. Competitors  Global competition and continuous improvement philosophies have narrowed the differences between products to the extent that ‘softer’ issues such as perceived environmental impact can act as a ‘tie- breaker’ for the consumer trying to choose brands. UNIVERSITY BUSINESS SCHOOL 27
  • 28. Customers  Recent UK research by the Co-operative Bank suggested that around one in three Britons make some purchases on the basis of ethics and environment, and that at least 5 per cent consistently search for ethical labeling, recycle, participate in boycotts and discuss green issues in relation to the brands they buy.  The identity, characteristics and sincerity of these ‘green consumers’ has been the dominant theme in discussions about green marketing. UNIVERSITY BUSINESS SCHOOL 28
  • 29. Firms  As external concern about the socio- environmental impacts grows, so companies large and small are having to respond through changes to a range of organizational dimensions.  Environmental management appointments, the introduction of green auditing and reporting systems, and changes to company policies and facilities to reduce waste and pollution are common responses. UNIVERSITY BUSINESS SCHOOL 29
  • 30. Products  Environmental concern is creating demands for new products (such as pollution control equipment), and is causing existing products to be reconsidered and in many cases redesigned, reformulated or produced differently.  In the USA, the proportion of green products among new product introductions rose from 1.1 per cent in 1986 to a high of 13.4 per cent in 1991 (Ottman, 1994).  By 1997, green products accounted for 9.5 percent of all new US product introductions, with the highest proportion in the ‘household products’ category, accounting for 29.5 percent of product introductions (Fuller, 1999).  Environmental concern can also lead to the repositioning of products. In response to concern about exposure to ultraviolet radiation and the risk of skin cancer, sun tan lotions have changed from an emphasis on sun exposure and beauty to an emphasis on skin protection. UNIVERSITY BUSINESS SCHOOL 30
  • 31. SUSTAINABLE MARKETING MIX  Sustainability Marketing, unlike traditional marketing needs to adhere well to sustainability principles throughout the marketing mix .  This helps to 1. strengthen the Brand Identity 2. Provide Credibility 3. Ensure Honest, truthful communication and radical transparency with stakeholders UNIVERSITY BUSINESS SCHOOL 31
  • 32. PRODUCT  AIM: Reduce the carbon footprint  Source Of Material – natural and organic materials sourced through (legal) local and through fair trade suppliers.  Manufacturing process- Lean Manufacturing  Embrace sustainability principles at its core UNIVERSITY BUSINESS SCHOOL 32
  • 33. PRICE  Pricing has always been an issue for sustainable products, as they tend to be costlier due to higher cost of production. This creates a “green pricing gap” between green products and conventional products  Marketers need to reduce this price barrier by either reducing cost of production or through marketing efforts to raise the perceived value to command a premium. UNIVERSITY BUSINESS SCHOOL 33
  • 34. PLACE  A place related sustainable marketing area of increased interest is buying locally.  Consumers are increasingly concerned about the environment and carbon emissions from transporting goods over long distance. UNIVERSITY BUSINESS SCHOOL 34
  • 35. PROMOTION  Even promotion can be done in a sustainable manner  Nike recently made a big splash with its marketing focused on creating a better world through sports. The efforts included a first 100% recycled television advertisement. UNIVERSITY BUSINESS SCHOOL 35
  • 36. ECO LABELS  It is a voluntary method of environmental performance certification and labeling that is practiced around the world.  An Eco label identifies products or services environmentally preferable overall, within a specific product or service category .  They are affixed to products that pass the criterion set by government, association or standard certificate body. UNIVERSITY BUSINESS SCHOOL 36
  • 37. MAIN FEATURES  Eco labels are affixed to products that a re verified unlike green symbols  Eco Labels may focus on certain environmental aspects of the product example energy consumption, water use, etc  Eco Labels are usually funded and backed by the national government, but administered by an independent body UNIVERSITY BUSINESS SCHOOL 37
  • 38. GREEN MARKETING MYOPIA  Green Marketing must satisfy two objectives : improved environmental quality and customer satisfaction.  Misjudging either or overemphasizing the former at the expense of the latter can be termed as “green marketing myopia” UNIVERSITY BUSINESS SCHOOL 38
  • 39.  Many Green Products fail as the manufacturer focus too much on “greeness” over the broader expectations of the consumers or other market players.  Green Marketing Myopia can also occur when green products can fail to provide credible, substantive environmental benefits. UNIVERSITY BUSINESS SCHOOL 39
  • 40. Strategies to avoid Green Marketing Myopia  Consumer Value Positioning  Calibration of Consumer Knowledge  Credibility of Product Claims UNIVERSITY BUSINESS SCHOOL 40
  • 41. Role of IT in Green Marketing  Usage of Green Data: This data is defined as the data in which mechanical, lighting, electrical and computer systems are designed for maximum energy efficiency with minimum environmental impact.  Promotion of Green technology and Delivering Environmentally sound solutions.  Reduction in power consumption of the data center that do not harm and pollute the environment.  Using low-emission building materials, carpets, paints and other biodegradable products.  Using other alternative energy source techniques manufactured through green technology. UNIVERSITY BUSINESS SCHOOL 41
  • 42. Impacts of Green Marketing  People are insisted more on pure products- edible items, fruits and vegetables based on organic farming.  Reducing the use of plastics and other plastic based products.  Increased consumption of herbal products instead of processed products.  Recommendation of jute, cloth and paper bags instead of plastic carrying bags.  Increased use of herbal medicines, natural therapy and yoga for a healthy living.  Strict provisions to protect forests, rivers and other natural resources from being depleted, avoid deforestation, flora and fauna. UNIVERSITY BUSINESS SCHOOL 42
  • 43. Impacts of Green Marketing  Imposing strict norms on pollution control. For example: Odd/Even traffic rule  Restriction of duplication and adulteration.  Establishment of several national and international agencies and firms to monitor efforts in relation to pollution control and in the production of eco-friendly products. We need to just “Think Green” but to “Go green” in our thoughts, behavior and then only our green actions will take place. UNIVERSITY BUSINESS SCHOOL 43
  • 44. BENEFITS OF GREEN MARKETING Companies that develop new and improved products and services with the environment inputs in mind give themselves access to new markets, increase their profit sustainability and enjoy a competitive advantage over the companies which are not concerned for the environment. Contd… UNIVERSITY BUSINESS SCHOOL 44
  • 45. BENEFITS OF GREEN MARKETING  It ensures sustained long – term growth along with profitability.  It saves money in the long run, though initially the cost is more.  It helps companies market their products and services keeping the environment aspect in mind. It helps in accessing the new markets and enjoying competitive advantage.  Most of the employees also feel proud and responsible to be working for an environmentally responsible company. Contd… UNIVERSITY BUSINESS SCHOOL 45
  • 46. BENEFITS OF GREEN MARKETING  Not everyone is aware of the importance of protecting the environment, by making your green marketing campaign can educate your customers to become better at preserving nature.  Well co-ordinated use of all green marketing strategies will result in better physical environment in terms of reduced air and water pollution, waste energy depletion, global warming, deforestation, depletion of natural resources, and rate of landfills. Contd… UNIVERSITY BUSINESS SCHOOL 46
  • 47. BENEFITS OF GREEN MARKETING  Green based products are higher in quality in terms of energy saving, performance, convenience, safety, etc. which makes a product better.  Brand loyalty is near all time low. In fact the percentage of Americans who feel that some brands are worth paying more for is declining. According to a poll conducted by the Porter Novelli consumers viewed company’s record on the environment as an important determinant of their purchase decision UNIVERSITY BUSINESS SCHOOL 47
  • 48. Problems in Green Marketing  People not willing to pay extra: The biggest challenge and obstacle faced in India is that not many people are willing to spend an additional amount to buy green products. Indian consumers are price sensitive. They are not willing to spend more for products that are good for the environment. A segment of consumers sees no personal gain in buying eco-friendly products and hence are not willing to shell out extra amounts for something which is not for their immediate personal benefit.  Selling same old product in the name of green product: Another factor for less growth of green products is that many consumers in India believe that there are no products such as “green products” rather these are merely selling tactics adopted by the companies to augment their sales and revenue. The past experiences of the consumers in India have been rough in respect of green products, for the reason that the producers and manufacturers made use of the growing awareness of the concept of green marketing in selling their same old product with same ingredients/features etc. by merely employing new strategies of promoting by naming it a “green product”. UNIVERSITY BUSINESS SCHOOL 48
  • 49. Continued…. Green washing: It is the term used when producers, manufacturers or marketers make false environment friendly claims for their product and deliberately mislead their consumers by incorrectly endorsing and promoting its environmental benefits. This again makes consumer averse of buying green products as they are not able to differentiate between the real and the fake claims made by the producers in respects of the products marketed as environment friendly. Lack of proper knowledge: Although many consumers are getting aware about the merits of using green products, but it is still a new UNIVERSITY BUSINESS SCHOOL 49
  • 50. Establishing the Environment Saving Policies: Though the government has formulated several policies and laws in order to give consumers the opportunity to make better decisions or to motivate them to be more environmentally responsible, but here is always a difficulty in establishing policy that would cover all environmental issues. UNIVERSITY BUSINESS SCHOOL 50
  • 51. Suggested Solutions Implement strategies: It is not enough to talk green. Companies must be green or at least be perceived as making a concerted effort in the right direction. Strategies in the arsenals of companies who do right by their consumers and the environment include:  Benchmarking- Establish a benchmark to measure the progress of company in terms of eco aspects. Self certify the company’s progress and the efforts made by company.  External Audit- Conduct a thorough environmental audit to access current performance. To build credibility, have your audit certified by an independent third party and voluntarily report results to the environmental protection agency and to the public via corporate Environmental Progress Report. UNIVERSITY BUSINESS SCHOOL 51
  • 52. Employee Awareness Program: It is only when employees are aware of the issues and given the authority to make changes that greener products will be developed and environmentally sound corporate practices be put into place.  Conduct innovative & thought provoking educational programs to heighten awareness for the issues & empower employees to act positively on ecological issues.  Invite outside speakers to talk about trends in population, technology, economy and the environment.  Constantly refine the product: Consumers intuitively understand that no product is truly “green”. What they want from companies is reasonable progress. So, companies should constantly integrate, learn & refine products and processes. For this develop a plan, set measurable goals and work towards them. Effective communication: Effectively communicate with the consumers. Always look for feedback from customers as well a from environmental organizations. Be publically accountable; regularly issue reports on environmental performance, advertise them and use them as a tool to improve public relations. Clearly state the benefits and tell the consumers what are the cost savings and how the product is eco friendly. UNIVERSITY BUSINESS SCHOOL 52
  • 53. Golden Rules of Green Marketing  Know your Customer: The company should know the needs of the consumer and awareness of the consumer about the issues that your product attempts to address. For example: Whirlpool learned the hard way that consumers wouldn’t pay a premium price for a CFC free refrigerator because consumers didn’t know about CFCs at that time.  Empower Consumers: Make sure that consumers must feel, either by themselves or in concert with all the other users of the product, so that they can make a difference. This is called “empowerment” and due to this main reason, consumers will buy greener products.  Be Transparent: Consumers must believe in the legitimacy of the product and the specific claims made in regard. UNIVERSITY BUSINESS SCHOOL 53
  • 54.  Reassure the Buyer: Consumers must be made to believe that the product performs the job, it is supposed to do. Companies should not forego product quality in the name of the environment.  Recognize changed customer expectations: It is not enough to just make the green products. Companies must fulfill the consumers expectations that changes with time, like some people want products that are pocket friendly and also helps to reduce the environmental impact in their own lives too. UNIVERSITY BUSINESS SCHOOL 54
  • 55. Green Strategy Formulation To adopt green marketing, the company must formulate strategy, commonly known as Green Strategy. This may be SWOT Analysis or Environmental Audit. UNIVERSITY BUSINESS SCHOOL 55
  • 56. STRENGTHS  Marketers get access to new markets and gain an advantage over competitors that are not focusing on “Greenness”.  Marketers can charge a premium on products that are seen as more eco-responsible.  Organizations that adopt Green Marketing are perceived to be more socially responsible.  Green Marketing builds Brand Equity and wins Brands Loyalty among customers. UNIVERSITY BUSINESS SCHOOL 56
  • 57. WEAKNESS  Most customers choose to satisfy their personal needs before caring for the environment.  Overemphasizing greenness rather than customer needs can prove devasting for a product.  Many customers keep away from products labelled “Green” because they see such labelling as a marketing gimmick and they may lose trust in the organization that suddenly claims to be Green. UNIVERSITY BUSINESS SCHOOL 57
  • 58. OPPORTUNITIES  Marketing to segment which are becoming more environmentally aware and concerned. These consumers are demanding products that conform to these new attitudes.  Organizations perceive Green Marketing have a competitive advantage, relative to the competitors who do not address to environmental issues. Example: Offering an Environmental friendly product and saving resources, and relating them to internal strengths. UNIVERSITY BUSINESS SCHOOL 58
  • 59. THREATS  Uncertainty as to the environmental impact of present activities, including that is perceived to be less environmentally harmful.  Uncertainty as to which green marketing activities are acceptable from a government perspective.  The possibility of a backlash from consumers or government based on existing green marketing claims. UNIVERSITY BUSINESS SCHOOL 59
  • 60. Case Study (Starbucks) Today many companies have switched to choose green marketing campaign to promote they products, but not all companies are quite serious in the campaign, the seriousness of doing green marketing campaign can be judged from the campaign conducted continuously and sustainably. In this case, Starbucks is quite serious in implementing green marketing campaign, not just trying to lure consumers alone but he really did to save the planet. Starbucks adopted many strategies that are quite unique and very beneficial to the preservation of the environment, not only interesting in terms of the product but also in terms of action to prove its seriousness in conducting the campaign. UNIVERSITY BUSINESS SCHOOL 60
  • 61. 1. Do modification in products  The first thing done by Starbucks is doing modification in the product, taking into account a lot of cup waste that he will produce when the consumer has come out of his shop. Starbucks start to think to create a packaging that can be recycled easily. As said by Starbucks: “It’s our commitment to purchase only the highest quality, ethically sourced and responsibly grown coffee. To reduce our own environmental footprint and fight climate change. And to give back to the neighborhoods and communities we’re a part of”.  This you can see in the picture below, you can see the start of a change in a Starbucks-owned packaging paper cup which started from 1971 to 2009 where packaging is Starbucks give to consumers is always an improvement to be more eco friendly. UNIVERSITY BUSINESS SCHOOL 61
  • 63. UNIVERSITY BUSINESS SCHOOL 63 •In 1971, first starbucks opened in Seattlee’s pike place market. •In 1984, Starbucks started the paper cups for beverages. •In 1997, starbucks developed the recycled-content cup sleeve as a way to protect customers from hot beverages and avoid the waste of “double cupping.” •In 2006, they launched the industry’s first hot beverage paper cup with 10% post-consumer recycled fibre. •In 2008, they rolled out a new plastic cup that has less of an environmental impact than our original plastic cups. •In 2009, they hosted a Cup Summit in Seattle, bringing together all facets of our paper and plastic cup value chain to find agreement on criteria for a comprehensive recyclable cup solution.
  • 64. 2. Get opportunity in the earth day Earth day is an important day as a tangible manifestation of environmental conservation; Starbucks certainly not miss to participate in activities that are routinely performed in commemoration of earth day. Each year a different theme Starbucks to commemorate the day. Few of them are: A) 2011 On April 22, Starbucks invited everyone to bring in a reusable mug or tumbler and get a free brewed coffee or tea. The customer choice of brew, hot or iced. This is happening at participating stores in the United States and Canada. Starbucks recognize the impact one can make through careful, conscious choices. So he want to encourage and reward those of customer who use tumblers or travel mugs in their daily routines. The customer will helping to reduce the environmental impact!. This campaign mean anytime customer bring in their own tumbler or travel mug to a participating Starbucks, they will get 10 cents off drink every day. UNIVERSITY BUSINESS SCHOOL 64
  • 65. B) 2012 Starbucks Earth Day promotional campaign includes its green project, The Big Picture, where thousands of New Yorkers trade in their paper cups for reusable mugs. Each coffee cup placed on the sidewalk leads to the formation of a design. In the end, the large cup display forms an aerial mural of a sequoia tree. To launch the campaign, Starbucks provided free coffee to customers who brought in their own reusable mugs. The campaign’s catch phrase “One person switching can save trees. Together we can save forests” shows how individual actions can lead to collaborative efforts to help the environment. C) 2013 “Bring 10 used paper cups to get a coffee tumbler”. This is the slogan for an environment protection campaign Starbucks Coffee Korea will host to mark Earth Day, which falls on April 22. The company has stockpiled 1,000 tumblers for the event that will kick off at 11:30 a.m. at Seoul Plaza. During the event, it will also distribute 3,000 flower pots and compost made from coffee grounds. UNIVERSITY BUSINESS SCHOOL 65
  • 66. 3. Utilize Facebook for campaign  Facebook is a social media that are complete enough to provide the necessary facilities to its users, it is not surprising that Starbucks chose to do green marketing campaign in Facebook, Starbucks actually not only choose Facebook account but there is also use a Twitter, Google Plus and Instagram. But most the activities can display that have been carried out by Starbucks is Facebook.  we see the example images in the next slide that are taken from Facebook page belongs to Starbucks. There you can see some campaign events with the green theme has been done by Starbucks starting from the year 2010 until now. Starbucks never ceases to perform the update through his official account on Facebook, it is not surprising that many consumers are getting information about the event to be held by the Starbucks via this medium so that each event is carried with the green theme of this campaign can be fairly successful. UNIVERSITY BUSINESS SCHOOL 66
  • 69. Conclusion  Green marketing campaign is a new way of doing marketing; of course it is not easy to do this kind of campaign, need totality and continuities to do that, so you will be taken seriously by your customers. With totality businesses you can save the earth through your products and could even propitiate for consumers who want to save the earth. Eco- friendly campaign can give you more profit-fold as in my previous article that discussed the benefits of doing green marketing campaign.  As has been done by Starbucks can give you an example of the seriousness of doing green marketing campaign will give you get many benefit of it. UNIVERSITY BUSINESS SCHOOL 69
  • 70. REFERENCES  http://www.yourarticlelibrary.com/marketing/green- marketing-evolution-reasons-advantages-and- challenges/32326  http://www.referenceforbusiness.com/encyclopedia/Gov- Inc/Green-Marketing.html  Polonsky, Michael Jay (1994), “ An Introduction to Green Marketing”, Electronic Green Journal, 1(2), Article 3.  Peattie, K. & Charter, M (2003), Green Marketing, The Marketing Book, pp 726-755  Baker, Michael; The Marketing Book, Fifth edition, Elsevier, 2002. UNIVERSITY BUSINESS SCHOOL 70