Facebook App Down: Android Users Complain of Crashes

Facebook's mobile app is crashing on Android devices around the world.

According to Down Detector, numerous users have been reporting issues. A live outage map shows Europe has been the most severely hit, followed by the East Coast of the U.S. Parts of Japan and South America were also affected.

facebook down
Facebook's mobile app is reportedly crashing, with Europe the most heavily affected. downdetector.co.uk

Users report that the app will open momentarily and then crash. "Real problem," Sue Edwards said on Down Detector. "Tried to uninstall but won't let me. Rebooted my phone just in case. Still no good. Keeps crashing as soon as you open the app."

Another user, Fran MacHardy, said the app was not working on her Samsung device.

As of 9 a.m. EDT, the app was still causing problems on mobile devices and tablets.

People started reporting issues at around 6 a.m., mostly in the areas of European capital cities. There are no reports yet of problems on the iOS app.

Some people have taken to Twitter to vent their frustration. One user said the app had been crashing for the past hour and a half.

Hey @facebook why your app is constantly crashing from last 1 and half hour. Is Facebook down???? pic.twitter.com/FD52xIiqwL

— Harsh (@Harsh_Kumar3) July 12, 2018

A Facebook spokesperson told Newsweek the company was aware that some people were having trouble accessing the app. "We're working to get things back to normal as quickly as possible."

On Wednesday, Snapchat had a similar issue with users reporting the app would crash moments after launching. Hundreds of reports were made to Down Detector. Refreshing snaps, app crashes and sending snaps were the three most common problems users reported. Many users said that just opening the app would crash it, even when they used Wi-Fi.

Users also took to Twitter to contact Snapchat's support account and ask about the crashing problem. It was unclear what was causing the issues Wednesday, or when they would be resolved.

Around 2 p.m. EDT, Snapchat sent a tweet from its support account. "We're aware many Snapchatters are experiencing crashing on the app," it said. "We're looking into it and working on a fix!"

Earlier this month, Facebook found itself in hot water when the site flagged the Declaration of Independence as hate speech. Facebook was forced to apologize to a local publisher in Texas after it removed a post that contained text from the declaration.

Casey Stinnett, managing editor of the Liberty County Vindicator, said that the social network had complained about an update featuring paragraphs 27-31 of the historic U.S. document. His outlet was posting bite-size sections in the lead up to the Fourth of July celebrations on Wednesday but received a notice from Facebook the day before, saying the words had violated its "standards on hate speech."

Uncommon Knowledge

Newsweek is committed to challenging conventional wisdom and finding connections in the search for common ground.

Newsweek is committed to challenging conventional wisdom and finding connections in the search for common ground.

About the writer


James Hetherington is a staff reporter for Newsweek covering technology.

Based in London, James previously covered technology for International Business Times ... Read more

To read how Newsweek uses AI as a newsroom tool, Click here.

Newsweek cover
  • Newsweek magazine delivered to your door
  • Newsweek Voices: Diverse audio opinions
  • Enjoy ad-free browsing on Newsweek.com
  • Comment on articles
  • Newsweek app updates on-the-go
Newsweek cover
  • Newsweek Voices: Diverse audio opinions
  • Enjoy ad-free browsing on Newsweek.com
  • Comment on articles
  • Newsweek app updates on-the-go