Google Workspace Status Dashboard

This page provides status information on the services that are part of Google Workspace. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://workspace.google.com/. For incidents related to Google Analytics, visit the Google Ads Status Dashboard.

Incident affecting Gmail

Incident began at 2025-10-24 17:45 and ended at 2025-10-25 19:05 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Oct 27, 2025 11:44 PM UTC

Mini Incident Report

We apologize for the inconvenience this service issue may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced an impact outside of what is listed below, please reach out to Google Workspace Support using the help article https://support.google.com/a/answer/1047213.

(All Times US/Pacific)

Incident Start: 24 October 2025, 10:45

Incident End: 25 October 2025, 12:05

Duration: 25 hours, 20 minutes

Affected Services and Features:

Gmail - Mobile application users on both ios and android

Description:

Some Workspace for Education users reported experiencing issues accessing Gmail on their mobile devices.

Preliminary analysis indicates that the issue was caused by a recent code change in the UX stack of our first-party mobile applications. Our engineering team mitigated the impact by rolling back the problematic changes.

Customer Impact:

Affected users were unable to access Gmail through mobile applications on Android and iOS devices. Gmail web access was unaffected during the issue.
Oct 26, 2025 2:18 AM UTC

Summary

A subset of customers in EDU domains experienced issues accessing Gmail mobile applications.

Description

The issue with the GMail is resolved for all the users on Saturday, 2025-10-25 12:05 PDT

As per our preliminary analysis, the issue was caused due to a recent code change introduced to OneGoogle for Android and iOS apps. Our engineering team mitigated the issue by rolling back these problematic changes. We apologize to all who are affected by the disruption. We thank you for your patience while we worked on resolving the issue.
Oct 25, 2025 2:55 AM UTC

Summary

A subset of customers in EDU domains are experiencing issues accessing Gmail mobile applications.

Description

We are experiencing an issue with Gmail beginning on Friday, 2025-10-24 10:45 PDT.

Our engineering team has identified the root cause and implemented mitigation measures. And, currently we are monitoring the status of mitigation.

We will provide an update by Monday, 2025-10-27 11:00 PDT with current details.

We apologize to all who are affected by the disruption.

Symptoms

Affected customers may have experienced issues accessing Gmail mobile applications. Gmail web access is unaffected.

Workaround Customers can access Gmail from the web browser.
Oct 25, 2025 12:15 AM UTC

Summary

A subset of customers in EDU domains are experiencing issues accessing Gmail mobile applications.

Description

We are experiencing an issue with Gmail beginning on Friday, 2025-10-24 10:45 PDT.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2025-10-24 20:30 PDT with current details.

Symptoms

Affected customers are experiencing issues accessing Gmail mobile applications. Gmail web access is unaffected.

Workaround

Customers can access Gmail from the web browser.